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Donor Services Lead

Where

Fort Wayne, IN

Job Type

Full-Time

Posted On

June 19, 2024

Classification

Exempt

Category

Financial

Location / Chapter

Northern Indiana Area

Hours

40

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Position Summary

PURPOSE

Champion the fulfillment of the YFC mission by stewarding internal development systems and activities and caring for ministry partners.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

SYSTEM ARCHITECTURE

  • Execute a donor delight strategy by maximizing our Salesforce database and information systems. Ensure Salesforce and other database structures are architected in a way to input and pull information to manage community and funding relationships. 

DEVELOPMENT SERVICES

  • Work closely with the Development Director, CEO, Regional Directors, and Area Ministry Leads, who steward donor relationships, assisting them to take action on daily, weekly, and monthly action touchpoints.

DASHBOARD & TOOL CREATION

  • Develop tools, dashboards, and resources that the YFCNIN development team will use to inform and spur necessary actions for moves management.

REPORTING

  • Provide proactive, action-focused reports for the YFCNIN fund development team using Salesforce and iWave.

DONOR ENGAGEMENT STRATEGY

  • Complete personal 60-day touchpoints with “core” donors, engage lapsed donors to keep, and research new donors for the fund development team. Directly engage with “impulse” and “core” donors to find, win, keep, and lift through the execution of a bold thank-you strategy.

MANAGEMENT

  • Lead, manage, and keep accountable the Grant Writer and the Donation Processing Coordinator.

REVENUE TRACKING & BUDGETING

  • Serve as a resident expert on donated revenue information, projections, and budgeting for current and future fiscal years.

ADMINISTRATION

  • Utilize operational expertise to support any necessary development or communications functions. Support the Development Director as needed with visits and projects.

COLLABORATION

  • Work closely with the YFCNIN Communications and Marketing team on event and campaign-related activities. 

FUNDRAISING RESPONSIBILITIES

All leaders will be given the opportunity to be involved in the stewardship functions of YFCNIN. These opportunities could include fundraising events, YFC donor contacts, and other opportunities as provided.

SPIRITUAL RESPONSIBILITIES

Youth for Christ is a Christian faith-based, 501c3 organization that requires all staff to be actively living out their Christian faith and committed to a local church body.

Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage lifelong disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.

As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:

  • Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
  • Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
  • Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
  • Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of facial expression.

Position Requirements

EDUCATION & EXPERIENCE

  • Bachelor’s Degree or greater
  • Three to five years of experience in related field

QUALITIES/SKILLS WE VALUE

  • An authentic and abiding personal relationship with Jesus Christ
  • Ability to manage and multi-task projects and work assignments.
  • Excellent interpersonal communication skills (spoken & written)
  • Self-starter motivated to complete priorities and goals
  • Fantastic customer service with high expectations for quality 
  • Proficient in Salesforce or a similar CRM, Google Suite, or Microsoft Office

CULTURAL ATTRIBUTES

Our cultural attributes are not about competency. It is an obedience to the call of Christ on our lives. YFC believes that spiritually healthy adults foster healthy relationships with our kids. We place a heavy commitment and emphasis on developing and equipping a Christ-centered life marked by Enduring Humility, Relentless Trust, Joyful Camaraderie, Courageous Faithfulness and Kingdom Inspired Diversity. Willing to demonstrate and/or possesses the following:

  • Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility)
  • Demonstrates proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. (Relentless Trust)
  • Prioritizes others’ needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie)
  • Trusts God with new approaches and changes, and communicates needs and limits with emotional intelligence, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
  • Seeks authentic Christ-Centered relationships with people of various backgrounds, fosters an inviting environment and empowers historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy for those who are vulnerable and respect of others’ experiences. (Kingdom Inspired Diversity)

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EOE Statement

YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, Youth For Christ incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.

We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.

We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.