Community Engagement Coordinator

Position Summary

The Community Engagement Coordinator (CEC) is a relationship cultivator extraordinaire. S/he is a champion for Youth for Christ Western North Carolina (YFC WNC) to acquire new giving partners while building awareness of YFC’s work through effectively using the processes and practices provided through YFC’s national development model. Both relationally gifted and motivated by metrics, the CEC is energized by proactive conversations that culminate into seeing a potential giving partner introduced to YFC’s work, invited to give, and by seeing enhanced missional commitment towards stated benchmarks and goals. Additionally, s/he is motivated by seeing partners become more generous in their ongoing giving, and by seeing lapsed partners re-engage with our mission. S/he is involved in the entire process of bringing in new prospects and cultivating relationships that connect them to opportunities for involvement and financial giving and ultimately life-long partners of Youth For Christ.

Essential Functions

Relationship Development (Find > Win > Keep > Lift)

Builds relationships through faithful, personalized touchpoints with current and potential giving partners interested in funding YFC's mission going beyond mass communications.

Graciously and respectfully invites prospects toward financial partnership, and encourages staff and board members to do the same

Effectively follows-up with attendees of all events, and respondents of all communication, entering information into database, cultivating relationships with new partners, guiding them to involvement with YFC WNC's operating funding

Pro-actively reaches out to potential giving partners in an effort to inspire participation with YFC’s mission

Promotes relational care of all partners by reporting missional progress, and by expressing gratitude through thank you notes, personal calls, and gifts as appropriate.

Event Support (Physical and Virtual)

Organizes and executes 4-6 See The Story events annually, 1 Be The Story event annually and 1 Appreciation Event annually (virtual or physical):

Organizes and hosts regular “no-ask” donor acquisition tours according to targeted goals

Organizes and hosts “financial ask” events and strategies according to targeted goals

Organizes and hosts appreciation events and strategies according to targeted goals

Adheres to the STS/BTS Playbook for standards and best practices

Executes acquisition-oriented events on social media channels.

Manages invites and RSVP’s to all events.

Follows YFC Marketing Plan for promoting each event.

Effectively follows up with attendees of all events, entering information into database, cultivating relationships with new partners, leading them to involvement

Participates in tracking and reporting of data from events, mailing campaigns, etc.

 Assembles, empowers, and works with a team of volunteers to execute events.

Donor Communication

Utilizes tools and platforms provided by YFC to prepare and send ministry updates to giving partner base in the form of monthly letters, emails, etc.

Collects ministry update content from staff, volunteers and kids (i.e. quotes, stories, images, footage) on an ongoing basis to customize monthly or quarterly communications.

Social Media posts on Facebook, Twitter and Instagram once per week

Implements lapsed donor communication strategies and personal follow-up, as advised and equipped by the Development model.

Implements special communication projects, as assigned

Volunteer Coordinator:

Works with interested adults to see them through the YFC Onboarding Process and serves to encourage them in their volunteer role with kids.

Coordinates with the Ministry Director to assign volunteers their ministry roles, volunteer training and conference(s) attendance

Coordinates annual volunteer review and assessment survey

Communicates with volunteers in order to encourage them in their ministry

Trains ministry site leaders in the area of empowering volunteers

Supports ministry site staff in empowering volunteers.

Spiritual Responsibilities

Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives. Model empathy, humility and care for all people. This includes promoting equity and inclusion in word and in the practice of faith expression.

Fundraising Responsibilities

All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC WNC.

[YFC may attach a minimum fundraising goal to certain projects, activities, departments, or individuals. As a YFC employee, you are given the opportunity to engage people in giving to the Ministry. These funds are used towards the expenses of your budget. It is the responsibility of every employee to maintain a positive account balance with YFC WNC and to be responsible for maintaining and growing revenue stream in the form of regular giving partners. Therefore, following YFC's policies and procedures for donor development and fundraising is expected.]