Director of Operations

The Operations Director exists to advance the mission of Greater Iowa Youth For Christ by overseeing and coordinating the execution of the chapter’s financial and administrative operations. Qualified candidates must be skilled in business administration, possess strong organizational and relational skills, and be proficient in financial management.   

Serve on the YFC Executive Leadership Team

• Intentionally fosters a collaborative and inclusive environment, positively impacting organizational culture and driving employee engagement and satisfaction
• Prepare for bi-weekly XLT meetings
• Attend board or committee meetings when relevant to specific responsibilities
• Assist in strategic planning for operational and organizational initiatives.
• Prepare for and attend quarterly, two-day XLT planning meetings
• Secure meeting locations and lunch provisions for the XLT planning meetings

Financial Operations

• Steward the fiscal operations of GIYFC in the areas of Receivables and Payables
• Coordinate and ensure the creation and submission of monthly, quarterly, and annual financial reports collaborating with Hogan Hansen CPS’s.
• Disburse the appropriate monthly financial reports to ministry staff
• Review financial statements and data and utilize this information to improve efficiency.   
• Prepare and control operational budgets. Recommend effective strategies for the    financial well-being of GIYFC.
• Ensure compliance with GIYFC’s quarterly and annual financial Charter reporting in YFC/USA’s Impact database system

HR Support/Staff Supervision

• Manage the Receivables, Payables, and Administrative Support teams
• Provide supervision of administrative staff and provide support and performance feedback through weekly appointments and annual and semi-annual reviews
• Attend and participate in staff meetings and supervisor appointments
• Assist in the recruitment and placement of select staff, delegation of tasks and responsibilities, and establishment of work schedules.
• Attend training opportunities and staff conferences when appropriate
• Ensure that all staff records and annual information is current

Administrative Duties and Support

• Ensure that GIYFC is in compliance with Risk Management policies and following best practices.  
• Evaluate and improve processes and policies in support of operational and organizational goals. Monitor adherence to these processes and policies. 
• Ensure the following administrative duties are carried out through the administrative support staff and stepping in on an as-needed basis.  

1. Meet, greet, and direct visitors appropriately
2. Answer the telephone, take messages, and relay information
3. Answer e-mail correspondence
4. Pick up the mail from the Post Office, sort, and distribute
5. Maintain an organized filing system
6. Communicate through written correspondence (Word & Publisher)
7. Assist with managing volunteers in the YFC Hub
8. Ensure that all YFC volunteers are properly screened and compliant according to YFC/USA standards.
9. Coordinate the rental of the Mason City facility and other YFC owned equipment
10. Recruit and oversee a team of volunteers to help with specific projects
11. Compile and send out weekly staff prayer email
12. Provide input and manage the Ministry Impact Reporting software
13. Manage relevant office operations with staff
14. Assist in copying and collating materials as needed
15. Assist in preparations for weekly meetings, ministry events, trips, and camps
16. Assist with the printing, compilation, and mailing of newsletters and other regular correspondence
17. Manage and maintain office supplies, equipment, and inventory
18. Order and maintain cleaning supplies for the Mason City facility and cleaning staff
19. Secure off-site meeting locations and coordinate the transportation of needed equipment, serving supplies, and meal provisions
20. Assist with administrative projects including: Charter reporting, Chapter Progression Tool Surveys, promotional materials, Christmas ornaments, Staff Christmas gifts, and other specific projects

IT - Infrastructure Management

• Steward the IT infrastructure and serve as the primary liaison with staff and outsourced managed IT organizations including but not limited to, Internet, Phone systems, computer software companies, copy machine/printer, and the purchasing of IT equipment,
• Create and maintain comprehensive documentation for all equipment, implemented systems, and IT policy and procedures
• Troubleshoot any occurring issues and contact appropriate support staff or outsourced managed IT organizations for resolution

Asset Management

• Oversee the management, maintenance, and improvements of YFC-owned facilities 
• Coordinate transportation usage and maintenance
• Monitor, manage, and improve the efficiency of support services such as IT, HR, Development, and Finance.
• Facilitate coordination and communication between support functions.

Development Assistance

• Assist with annual development events such as: Stories of Hope, Peach Sales, See the Story/Be the Story events
• Provide follow-up assistance with development events
• mailings, thank you letters, and correspondence with ministry partners